FAQs

Frequently Asked Questions (FAQ)

Welcome to the Raw Milk Dairy FAQ page! Here you’ll find answers to common questions about our farm-fresh products and home delivery service.
If you don’t see your question here, please reach out to us on WhatsApp or email — we’re always happy to help.


1. What is raw milk?

Raw milk is milk that has not been pasteurised or homogenised. It comes straight from the cow in its most natural form — nothing added and nothing taken away. This helps preserve its rich, creamy taste and natural nutrients, enzymes, and beneficial bacteria.


2. Is your milk organic?

While our milk is produced naturally and without artificial additives, we are not certified organic. Organic certification requires costly annual renewals, and we prefer to keep our prices affordable for our customers while maintaining natural farming practices.


3. Is raw milk safe to drink?

Raw milk is unpasteurised, meaning it hasn’t been heat-treated. We take every precaution to maintain strict hygiene and freshness from cow to bottle. However, certain groups — including pregnant women, young children, the elderly, and those with weakened immune systems — should seek medical advice before consuming raw milk.


4. How should I store raw milk?

Keep raw milk refrigerated at all times, ideally below 4°C (39°F). Once opened, it’s best consumed within 3–5 days. Always store it in a clean, airtight container and away from direct sunlight.


5. Does raw milk taste different from shop-bought milk?

Absolutely! Raw milk has a richer, creamier texture and a naturally sweet flavour that’s completely different from supermarket milk. Many of our customers say it reminds them of “how milk used to taste.”


6. Do you deliver?

Yes! We deliver every Sunday across Rochdale, Oldham, Dewsbury, Huddersfield, Halifax, and certain parts of Manchester.
Orders must be placed by Wednesday to guarantee Sunday delivery.


7. How much is delivery?

We currently offer free local delivery for all orders within our service areas (subject to minimum order requirements).


8. What products do you offer?

Alongside our fresh raw milk, we deliver:

  • Free range large eggs

  • Pure raw honey

  • Farmhouse butter and cheese

  • Sourdough and artisan bread

  • Milkshakes made with raw milk

  •  Ghee and homemade jams

All freshly made or sourced from trusted local farms.


9. What sizes does your milk come in?

Our milk is available in 1 pint and 2 litre bottles.


10. How fresh is your milk?

Extremely fresh! From the moment our cows are milked to when it reaches your door, it’s usually within 12 hours — ensuring maximum freshness and nutrition.


11. Do you use BOVAER or other feed additives?

No. Our farm does not and never will use the feed additive BOVAER. We keep everything as natural as possible.


12. Can I place a bulk or standing order?

Yes, we’re happy to arrange bulk or weekly standing orders for homes, cafés, or small shops. Just message us on WhatsApp to discuss your needs.


13. What’s your refund policy?

Because our products are perishable, all sales are final. However, if you ever receive a damaged or spoiled product, please contact us within 24 hours, and we’ll arrange a replacement or refund.


14. How can I contact you?

📱 WhatsApp: Chat with us here
📧 Email: rawmilkdairyltd@gmail.com

We’re always here to help — whether it’s a question, feedback, or a new order!

Ready to Taste the Difference?

Place your order today and enjoy true farm freshness delivered right to your door.

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